We take your privacy seriously and this privacy policy explains how we (collectively “we”, “us” or “our”) collect, use, share and process your information.
Collection and use of personal data
Personal data is information that can be used to identify you, directly or indirectly. Personal data also includes anonymous data linked to information that can be used to identify you, directly or indirectly. Personal data does not include data that has been irreversibly anonymized or aggregated so that we cannot identify you, whether in combination with other information or otherwise.
Promoting safety and security
We adhere to the principles of lawfulness, legitimacy, and transparency, use and process only the minimum amount of data possible within a limited purpose, and implement technical and administrative measures to protect data security. We use personal data to verify accounts and user activity and to promote security, for example, by monitoring fraud and investigating suspicious or potentially illegal activities or violations of our terms and policies. This processing is based on our legitimate interest in ensuring the security of our products and services.
Here is a description of the types of personal information we may collect and how we use it:
What personal data do we collect
ⅰ. Von Ihnen bereitgestellte Daten:
We collect the personal information you provide when you use our products and services or otherwise interact with us, such as when you create an account, contact us, participate in an online survey, or use our online help or chat. If you make a purchase, we collect personal information related to that purchase. This information includes your payment information, such as your credit or debit card number and other card information; other account and authentication information; and billing, shipping, and contact information.
ⅱ. Data about use of our services and products:
When you visit our websites, we may collect data about the type of device you use, your device’s unique identifier, the IP address of your device, your operating system, the type of Internet browser that you use, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine a device’s approximate location to allow us to improve our products and services.
How We Use Your Personal Data
Generally speaking, we use personal data to provide, improve, and develop our products and services, to communicate with you, to offer you targeted advertisements and services, and to protect us and our customers.
ⅰ. Providing, improving, and developing our products and services:
We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes using personal data for purposes such as data analysis, research, and audits. Such processing is based on our legitimate interest in offering you products and services and for business continuity. If you enter a contest, or other promotion, we may use the personal data you provide to administer those programs. Some of these activities have additional rules, which may contain further data about how we use personal data, so we encourage you to read those rules carefully before participating.
ⅱ. Data related to the use of our services and products:
Subject to your prior express consent, we may use personal information to send you marketing communications about our own products and services, communicate with you about your account or transactions, and inform you about our policies and terms. If you no longer wish to receive email messages for marketing purposes, please contact us to opt out. We may also use your information to process and respond to your inquiries when you contact us. Subject to your prior express consent, we may share your personal information with partner companies who may send you marketing communications about their products and services. Subject to your prior express consent, we may use personal information to personalize your experience with our products and services, as well as on third-party websites and applications, and to determine the effectiveness of our promotional campaigns.
NOTE: Please note that if the uses of your information described above require your prior express consent, you may withdraw your consent at any time by contacting us.
Definition of cookies
Cookies are small text files used to store information in web browsers. Cookies are commonly used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies, including data we store in your web browser or device, identifiers linked to your device, and other software for similar purposes. In this Cookie Statement, we refer to all of these technologies as cookies.
Use of cookies
We use cookies to provide, protect, and improve our products and services, such as personalizing content, serving and measuring ads, understanding user behavior, and providing a safer user experience. Please note that the cookies we use may vary depending on the websites and services you use.
Disclosure of personal data
We make certain personal information available to strategic partners who work with us to provide our products and services or assist us in customer acquisition. We only share personal information with these companies to provide or improve our products, services, and advertising. Personal information will not be shared with third parties for their own marketing purposes without your prior express consent.
Disclosure or storage, transfer and processing of data
ⅰ. Compliance with legal obligations:
Due to the mandatory laws of the European Economic Area or the country in which the user lives, certain legal acts exist or have come into force and certain legal obligations must be fulfilled. Treatment of personal data of EEA residents – As described below, our processing of your personal data is legitimate if you reside in the European Economic Area (EEA): If we require your consent to process your personal data, such processing is justified under Article 6(1) of the General Data Protection Regulation (EU) (GDPR).
ⅱ. For the purpose of appropriate implementation or application of this article:
We may share personal data with any of our affiliated companies. In the event of a merger, restructuring, acquisition, joint venture, assignment, spin-off, transfer, or sale of all or part of our business, including in connection with insolvency or similar proceedings, we may transfer all personal data to the relevant third party. We may also disclose personal information when we believe, in good faith, that disclosure is necessary to protect our rights and pursue available legal remedies, enforce our terms and conditions, investigate fraud, or protect our operations or our users.
- Compliance with Laws and Security or Protection of Other Rights
We may be required to disclose personal information in response to legal requirements, legal proceedings, litigation, and/or requests from public authorities within or outside your country of residence. We may also disclose personal information when we determine that disclosure is necessary or appropriate for reasons of national security, law enforcement, or other matters of public interest.
Children
Our products and services are directed to adults. Therefore, we do not knowingly collect, use, or disclose information from children under 16 years of age. If we become aware that we have collected personal information from a child under 16 years of age, or the applicable minimum age (depending on jurisdiction), we will delete that information as quickly as possible. Please contact us immediately if you become aware that a child under 16 has provided us with personal information.
Your rights
We take appropriate measures to ensure that your personal data is accurate, complete, and up-to-date. You have the right to access, rectify, and delete your personal data collected by us. You can restrict or object to further processing of your personal data at any time. You have the right to receive your personal data in a structured, standard format. You can lodge a complaint about the processing of your personal data with the competent data protection authority. To protect your privacy and the security of your personal data, we may ask you to provide information to confirm your identity and right of access, and to search for and provide you with the personal data we hold about you. In some cases, applicable laws or regulatory requirements may permit or require us to refuse to provide or delete some or all of the personal data we hold about you. To exercise your rights, you can contact us. We will respond to your request within a reasonable period of time, and in any event within 30 days.
Third-party websites and services
If a customer uses a link to a third-party website with which we are affiliated, we assume no obligation or responsibility for that third party’s use due to the third party’s privacy policies. Our websites, products, and services may contain links to, or provide access to, third-party websites, products, and services. We are not responsible for the privacy practices of these third parties, nor for the information or content of their products and services. This Privacy Policy applies solely to data we collect through our products and services. We encourage you to read the privacy policies of all third parties before using their websites, products, or services.
Data security, integrity and retention
We maintain appropriate technical, administrative, and physical security measures to protect your data, prevent unauthorized access, and correctly use the data we collect. We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Changes to this privacy policy
We reserve the right to modify this Privacy Policy periodically to reflect, among other things, new technologies, industry practices, and legal requirements. Your continued use of our products and services after the Privacy Policy becomes effective will constitute your acceptance of the revised Privacy Policy. If you do not agree to the revised Privacy Policy, please discontinue use of our products and services and contact us to close your account.
Contact us
If you have any questions about this privacy policy or its implementation, you can contact us.